A digitally-oriented retailer operates its online shop, e.g., on Shopify. With the rising number of daily orders, the need for up-to-date, structured data grows - for analyses, forecasts, and operational decisions.
Teams from logistics, customer service, and controlling regularly need access to order information to manage processes efficiently, identify bottlenecks, and respond quickly to customer inquiries.
Often, these data are manually exported and entered into Excel or Google Sheets - a time-consuming, error-prone process that quickly leads to outdated or incomplete information.