A digitally-oriented retailer operates its online shop, e.g., on Shopify. With the rising number of daily orders, the need for up-to-date, structured data grows - for analyses, forecasts, and operational decisions.
Teams from logistics, customer service, and controlling regularly need access to order information to manage processes efficiently, identify bottlenecks, and respond quickly to customer inquiries.
Often, these data are manually exported and entered into Excel or Google Sheets - a time-consuming, error-prone process that quickly leads to outdated or incomplete information.
The main challenge is to bring Shopify order data into a format that can be used across teams reliably and regularly - without relying on manual exports or custom technical interfaces.
Typical problems:
Integrating Shopify and Google Sheets via swoox.io transforms a manual reporting process into an automated, intelligent data flow. The solution creates transparency, saves time, and enables teams to act faster and more informed - a real added value for data-driven e-commerce management.
This workflow is not limited to orders - all Shopify data (e.g., products, customers, stock levels) can be automated and used for various use cases.